{"id":57,"date":"2026-04-29T11:49:08","date_gmt":"2026-04-29T11:49:08","guid":{"rendered":"https:\/\/njtechnos.online\/snoofy\/?page_id=57"},"modified":"2026-04-29T11:49:10","modified_gmt":"2026-04-29T11:49:10","slug":"refund-return-policy","status":"publish","type":"page","link":"https:\/\/njtechnos.online\/snoofy\/refund-return-policy\/","title":{"rendered":"Refund &amp; Return Policy"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">1. Eligibility for Returns<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Returns are accepted only for unused and unopened dog chew products in their original packaging. Due to hygiene and safety reasons, opened or used items cannot be returned.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Return Request Timeline<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Customers must request a return within 3\u20135 days of delivery. Requests made after this period may not be accepted.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Damaged or Incorrect Products<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos as proof. We will arrange a replacement or refund after verification.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Refund Process<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once the returned product is received and inspected, the refund will be processed within 5\u20137 business days. Refunds will be credited to the original payment method.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Non-Refundable Items<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Opened, used, or partially consumed dog chew products are not eligible for return or refund. Products purchased on clearance or special discounts may also be non-refundable.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Cancellation Policy<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Orders can be canceled only before they are shipped. Once shipped, cancellations are not allowed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Shipping Charges<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping charges are non-refundable. In case of returns not due to our error, return shipping costs will be borne by the customer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">8. Exchange Policy<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We offer exchanges only for damaged or incorrect items, subject to availability.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">9. Processing Delays<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Refund timelines may vary depending on your bank or payment provider. Snoofy is not responsible for delays caused by third-party payment services.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">10. Contact Us<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For any return or refund-related queries, please contact our support team through the website.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Eligibility for Returns Returns are accepted only for unused and unopened dog chew products in their original packaging. Due to hygiene and safety reasons, opened or used items cannot&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-57","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/njtechnos.online\/snoofy\/wp-json\/wp\/v2\/pages\/57","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/njtechnos.online\/snoofy\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/njtechnos.online\/snoofy\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/njtechnos.online\/snoofy\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/njtechnos.online\/snoofy\/wp-json\/wp\/v2\/comments?post=57"}],"version-history":[{"count":1,"href":"https:\/\/njtechnos.online\/snoofy\/wp-json\/wp\/v2\/pages\/57\/revisions"}],"predecessor-version":[{"id":58,"href":"https:\/\/njtechnos.online\/snoofy\/wp-json\/wp\/v2\/pages\/57\/revisions\/58"}],"wp:attachment":[{"href":"https:\/\/njtechnos.online\/snoofy\/wp-json\/wp\/v2\/media?parent=57"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}