Shipping Policy

1. Order Processing

All orders are processed within 1–2 business days after successful payment confirmation. Orders are not processed on Sundays or public holidays.

2. Shipping Time

Delivery typically takes 3–7 business days depending on your location. Remote or rural areas may take longer.

3. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your order.

4. Order Tracking

Once your order is shipped, you will receive a tracking ID via email or SMS to monitor your delivery status.

5. Delivery Delays

While we strive to deliver on time, delays may occur due to weather conditions, courier issues, or unforeseen circumstances. Snoofy is not liable for such delays.

6. Incorrect Address

Please ensure your shipping details are accurate. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

7. Delivery Attempts

Our delivery partners will attempt delivery multiple times. If the package is undelivered, it may be returned to us.

8. Damaged Packages

If your package arrives damaged, please do not accept it and contact us immediately with proof so we can assist you.

9. Lost Shipments

In rare cases of lost shipments, we will coordinate with the courier partner and provide a resolution after investigation.

10. Contact Us